MERDEKA PALACE HOTEL & SUITES, Kuching – A Smart Stay in the City
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Key details
About the Hotel
Jalan Tun Abang Haji Openg,,
Kuching,
Malaysia,
93000,
Sarawak
Rooms & Suites
Merdeka Palace Hotel & Suites offers 209 rooms and apartment suites. Classic rooms include Astro satellite TV and tea/coffee making facilities, with private bathrooms featuring stand showers. Apartment suites add dining areas and bathtubs. Some rooms provide soundproof walls and sitting areas. All rooms include air conditioning, free toiletries, and electric kettles.
Dining Options
Six dining options include Ristorante Beccari serving authentic Italian cuisine from noon to 10:30 PM daily. Aurora Court offers buffet breakfast, lunch, and dinner with local and international dishes. Seattle Coffee & Tea serves freshly brewed coffee, tea, baked pastries, and sandwiches from 7:00 AM to 5:00 PM. 24-hour room service delivers a full a-la-carte menu including Italian favorites, Asian dishes, and breakfast items.
Leisure Facilities
The hotel features an outdoor swimming pool and a fully equipped gymnasium on Level 8. The property includes conference and meeting rooms across multiple floors, with the largest space (Balai Merdeka) on the 4th floor with 3.8m ceiling height. Free parking is provided for guests.
Prime City Location
Located 15 km from Kuching International Airport and 25 minutes from the airport. The hotel is 350 meters from Sarawak Museum and 750 meters from Chinese History Museum. Within walking distance: Padang Merdeka, Old Courthouse, Kuching Waterfront, Chinatown, Main Bazaar, India Street, and the new State Legislative Assembly building. Darul Hana Bridge provides pedestrian access to The Astana palace and Fort Margherita.
Guest Services
24-hour reception provides laundry services (surcharge applies) and babysitting assistance. The hotel offers daily housekeeping, 24-hour security, a gift shop, and postal services. Conference rooms are available for conventions, social functions, and exhibitions across multiple sizes and configurations. Staff can arrange visits to Semenggoh Nature Reserve (20 km south) to see semi-wild orangutans and Bako National Park (37 km away) accessible by boat on Santubong River.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Paid Wi-Fi
Free parking
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Paid Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Shops/Commercial services
Dining
Restaurant
Snack bar
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's buffet
Spa & Leisure
Outdoor swimming pool
Shallow end
Room features
Air conditioning
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
AM/FM alarm clock
Room decor
Carpeted floor
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Location
Jalan Tun Abang Haji Openg,,
Kuching,
Malaysia,
93000,
Sarawak
Map view
Jalan Tun Abang Haji Openg,,
Kuching,
Malaysia,
93000,
Sarawak
City landmarks
Mall
Kuching Waterfront Bazaar
4400 ft
Museum
Sarawak Museum
2900 ft
Museum
Chinese History Museum
4400 ft
Landmark
Cat Monument
4400 ft
Landmark
Kuching Esplanade
4400 ft
Landmark
Kuching Old Courthouse
2900 ft
Landmark
Astana
4400 ft
Landmark
Orang Utan Murals
2900 ft
Landmark
carpenter street
4400 ft
Museum
Fort Margherita
4400 ft
Gallery
Upside Down House Kuching
4400 ft
Landmark
Sri Srinivasagar Kaliamman Temple
3600 ft
Church
St Thomas's Cathedral
4400 ft
Museum
The Brooke Gallery
4400 ft
Nearby
Museum
Sarawak Islamic Museum
900 ft
5 Wayang Street
Hong San Si Temple
1500 ft
Jalan Taman Budaya
Kuching Civic Centre
1700 ft
93000 Kuching
Main Bazaar
1600 ft
Carpenter Street
Hiang Thian Siang Ti Temple
1000 ft
Jalan Tunku Abdul Rahman
Tua Pek Kong Temple
1900 ft
Kuching Waterfront
Square Tower
1700 ft
Jln Market
Kuching Mosque
1600 ft
Jln Tun Abang Haji Openg Old Courthouse
The Ranee Museum
1300 ft
Jalan Main Bazaar Handicraft Wall
Hornbill Street Mural
1500 ft
Gallery
John Gallery Dayak Arts
1500 ft
Public Building
Sarawak State Legislative Assembly
1700 ft
Bridge
Darul Hana Bridge
1800 ft
Fountain
Hornbill Fountain
2000 ft
Jalan Tun Abang Haji Openg
Padang Merdeka
500 ft
Mall
Plaza Merdeka
900 ft
Restaurants
Kyushigai
1500 ft
108
Secret Recipe
1300 ft
88 Pearl Street Plaza Merdeka
Indah House Kuching
1600 ft
38 Upper China Street off Carpenter Street
Starbucks
1700 ft
Plaza Merdeka 88 Jalan Pearl Lot G-46
Kai Joo Cafe
1700 ft
29 Lorong Kai Joo Lane Building
Shack
1800 ft
33 Carpenter Street
The Junk
1800 ft
No 80 82 & 84 Wayang Street
Commons
1900 ft
Jalan Tun Abang Haji Openg The Old Court House
The Granary Kitchen + Bar
2100 ft
23 Wayang Street
Saigon Fusion
2000 ft
93000 17T Lebuh Bishopgate
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 11 reviews
3/5
based on 285 reviews
0.7
0.7/10 based on 978 reviews
#36 of 93 hotels in Kuching based on Tripadvisor
Jerome
United States,
May
2024
7.0/10
My stay at the hotel was fantastic! The room I stayed in was really old looking and outdated, but I can't speak for the other rooms. The check-in experience was smooth, and the room was huge with a wonderful view, offering great value for money. The bathroom was spacious and faced the historical Padang Merdeka.
Rooms
7.0
The room I stayed in was really old looking and outdated, but it was enormous, with a wonderful view and great value for money. The spacious bathroom faced the historical Padang Merdeka.
Service
6.0
The service was a mixed experience. Although the staff seemed friendly and courteous, they were not fully aware of guest requests. I had requested two baby cots during the room booking, and the check-in service was decent.
Location
8.0
The location of the hotel is perfect, especially for first-timers who prefer city life. It is close to the waterfront area with easy access to modern shopping centers, the walking bridge, river promenade, and the entire downtown area. However, maintenance personnel were visible around the property to repair drainage, which was a bit inconvenient.
Dining
7.0
The dining options were decent. There was a good variety of food, leaning mainly towards Asian cuisine. However, the breakfast had a few options only. The prices were reasonable considering the variety offered.
Facilities
7.0
The hotel facilities were adequate, but not outstanding.
Great value for money
Outdated rooms
James
United States,
April
2024
7.4/10
Upon entering the room after my own recovery, I found it quite old but very spacious with nice historical photo decorations. Unfortunately, the cleanliness was not up to my standards. The service provided checked me in early, which was fantastic after a long flight. The staff was helpful and friendly despite some minor issues. The location was excellent, being very convenient to reach the city, museums, and shopping areas. The dining experience at Ristorante Beccari was mediocre with limited dish options. Overall, the hotel offers great value for money with a central location and friendly service.
Rooms
7.0
The rooms are very spacious and have nice historical photo decorations, but they were not clean enough.
Service
8.0
The staff was helpful and friendly, despite some issues. Early check-in was a great service after a long flight.
Location
9.0
The hotel is in a great central location, very convenient to reach the city, museums, and shopping areas.
Dining
6.0
The dining experience at Ristorante Beccari was mediocre with limited dish options.
Facilities
7.0
The hotel offers some nice facilities, but there were limited special dishes available.
spacious rooms
not clean enough
Brandon
United States,
March
2024
7.4/10
My stay at the hotel was a mixed experience. While the room I was upgraded to for free was old and a bit dirty, it offered a wonderful view of the Kuching waterfront. Despite the shortcomings, it was quite comfortable. The location proved to be a plus as it was just a short walk to the waterfront, making it convenient to access the city's attractions. The dining options were limited but satisfying with good dishes available and the location close to various eateries. Facilities were decent, providing a satisfactory stay overall.
Rooms
6.0
The room, though old and in need of a refresh, provided a beautiful view of the Kuching waterfront and was surprisingly comfortable.
Service
8.0
The staff went above and beyond to make our stay pleasant despite some confusion with charges, being friendly and accommodating.
Location
9.0
The location of the hotel was a big plus, being conveniently close to the waterfront area and various attractions in the city center.
Dining
7.0
The dining options were limited but the available dishes were good, and the proximity to other dining spots added to the convenience.
Facilities
7.0
The facilities were sufficient for a comfortable stay, though some areas could benefit from updates.
Alexander
United States,
March
2024
6.6/10
The hotel is conveniently located within walking distance to various eateries and the waterfront. The rooms are acceptable, spacious, and situated on high floors. However, some noise issues and lack of certain amenities can be bothersome. The dining options are diverse but with certain recommendations to improve. Overall, the location is ideal for exploring the town and its spots of interest.
Rooms
7.0
The rooms on the high floors are spacious and acceptable.
Service
5.0
The service provided was average, with some communication issues reported.
Location
8.0
The hotel's proximity to eateries and the waterfront makes it convenient for exploring the town.
Dining
6.0
The dining options are varied, but improvements can be made with more focus on local dishes.
Facilities
5.0
Certain facilities are lacking, such as towel provision at the swimming pool and extra charges for basic amenities.
convenient location
noisy rooms
Bob
United States,
March
2024
6.8/10
The hotel is located near various tourist spots in Kuching and offers easy access to shopping complexes. The rooms had maintenance issues like leaky toilets and worn-out carpets, dampening the experience. The dining at Ristorante Beccari was excellent but priced at the normal rate.
Rooms
5.0
Our 2-bedroom suite was spacious but disappointingly had leakage issues and dirty, worn-out carpet, causing discomfort. The accessible room with 3 bathrooms needed upgrading.
Service
5.0
The service was lacking, as maintenance personnel were not very helpful and even the supervisor didn't offer city information promptly. Room service and housekeeping were just okay.
Location
7.0
The hotel is conveniently close to Plaza Merdeka and within walking distance of the Waterfront. However, some areas are a bit hidden, affecting the view.
Dining
9.0
The dining experience at Ristorante Beccari was fantastic with aged USDA prime steaks offered at a good value for money.
Facilities
6.0
The hotel's facilities were decent overall, though improvements are needed in room maintenance and service quality.
Great location
Maintenance issues
Laura
United States,
March
2024
7.2/10
When I checked in, there were no towels in the room, and there was a strong, unpleasant odor. Additionally, there was loud noise, possibly from the air conditioning or some other source, but overall the room was decent. However, there was a noticeable smell of smoke coming from the air-conditioning ventilation.
Rooms
7.0
The rooms were clean and comfortable, despite the initial issues.
Service
8.0
I appreciated that the staff addressed our concerns and fixed the curtain promptly. Although there were some quality issues, they eventually resolved them. The service included room service, dry cleaning, housekeeping, and laundry services.
Location
9.0
The hotel is strategically located with private parking and is within walking distance to many eateries and the waterfront. It's convenient for exploring the area, such as Plaza Merdeka and the Waterfront.
Dining
6.0
The dining options were fair with a limited selection, and not all were available as per my reservation. The experience was average, catering for five guests and offering Angus beef.
Facilities
6.0
The hotel provides basic facilities for guests but could improve in some areas.
Richard
United States,
January
2024
7.2/10
My stay at the hotel was a mixed bag. The rooms, despite having a very strong smoke smell and needing some repairs, were decent and full of nostalgic Sarawak history with pictures hanging on the walls. They were, however, very clean. The service was friendly and helpful overall, although they charged me a tourism tax even though I'm a local. The location was great, near the city center and within walking distance to various attractions, but the cleanliness left something to be desired. The dining experience had limited choices and was somewhat slow, but overall reasonable. While the facilities were satisfactory, some aspects were unnecessary and hidden.
Rooms
7.0
The rooms, despite a strong smoke smell and some needed repairs, were clean and had a nostalgic Sarawak history vibe.
Service
8.0
The service was friendly and helpful, albeit slightly inconvenient with the unexpected tourism tax charge for locals.
Location
8.0
The hotel's location was excellent, near the city center and within walking distance of key attractions, although the cleanliness was lacking.
Dining
6.0
The dining options were limited and slow, making the experience somewhat underwhelming.
Facilities
7.0
The facilities were decent, with some unnecessary aspects and a bit hidden setup.
Dana
United States,
November
2023
6.6/10
The hotel offers spacious rooms with a living hall and dining hall, but they feel outdated with torn wallpapers and lack of modern amenities like microwaves or a fridge. You can smell smoke from the air-conditioning ventilation, affecting the overall condition. On the bright side, it's ideal for its spacious layout and proximity to tourist spots in a convenient location.
Rooms
5.0
The rooms, while spacious, feel outdated with torn wallpapers and lack modern amenities like microwaves or a fridge. The smell of smoke from the air-conditioning ventilation is a downside. However, the living hall and dining area are spacious.
Service
7.0
The service was good, especially in the evening. The staff went out of their way to address my requests but could improve on promptness and responsiveness.
Location
8.0
The location is very good, within walking distance to the waterfront, Plaza Merdeka, and other tourist attractions. It's also close to the Merdeka Plaza shopping mall.
Dining
7.0
The dining experience was satisfactory with a good selection for 5 guests; however, they could enhance it by recommending more local dishes rather than pastries.
Facilities
6.0
The facilities are adequate, but there are some issues like fallen ceiling plaster and limited amenities, with only one set of toothbrush and paste provided per day.
Lawrence
United States,
August
2023
5.8/10
My stay at the hotel had some ups and downs. The accessibility of the room was convenient, but I encountered issues with the air conditioning and mold problem. The window facing a car was not ideal, but the breakfast was good overall.
Rooms
5.0
The accessible room I stayed in had some issues with the air conditioning and mold problem, which was concerning.
Service
6.0
The service was a bit lacking in terms of city information and responsiveness to requests, but the staff were polite and helpful overall.
Location
6.0
The location was convenient being close to the shopping mall, but the continuous pungent smell in the room was off-putting.
Dining
7.0
The dining experience was decent with a good variety of food options at reasonable prices.
Facilities
5.0
Tom
United States,
July
2023
6.6/10
My stay at Merdeka Palace Hotel & Suite was a mixed experience. The 2-bedroom suite lacked bathtubs, but it did offer 3 bathrooms, a kitchen, and a living room. The room seemed a bit run-down, and unfortunately, there was no minibar although a microwave was available.
Rooms
7.0
The room was quite run-down and lacked a bathtub. However, the spacious 2-bedroom suite with 3 bathrooms, a kitchen, and a living room had its perks.
Service
5.0
Service was a bit off as we were given the green light to leave at 9 am instead of the usual 3 pm check-out. The staff seemed rushed and just said 'ok that all' without much warmth.
Location
8.0
The location was convenient, with Plaza Merdeka a short 5-minute walk away and the Waterfront less than 10 minutes on foot. Easy access to Chinatown and Indian street added to the appeal.
Dining
7.0
The dining experience was satisfactory with decent options, but the local food suggestions were appreciated. Pricing for meals was reasonable.
Facilities
6.0
The hotel facilities were average. While there were no major complaints, there were also no standout features that impressed me.
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